FAQ's
Welcome to our FAQ, we are so happy to have you here and as a Liberty Orchards client.
We have tried to answer the most common questions.
Shipping & Returns
Where does Liberty Orchards ship from?
Liberty Orchards ships all orders from our facility in Cashmere, Washington, ensuring fresh handling of Aplets & Cotlets, Turkish Delight, and other fruit confections.
Do you ship internationally?
Yes, Liberty Orchards offers international shipping to most countries. International rates and delivery times vary based on destination.
How long does shipping take?
Most U.S. orders ship within 1–2 business days and arrive in 3–7 business days, depending on location and shipping method. During peak holidays, processing times may be longer.
Do your candies melt during shipping?
Our fruit-and-nut confections generally do not melt, but during hot-weather months we pack orders to help protect them from heat. Consider choosing expedited shipping in warm climates.
Is delivery free? How much does shipping cost?
Yes, we offer free delivery on all orders over $40 or more.
In other cases:
$1 to $19.99 – $19 Shipping & handling
$20 to $39.99 – $10 Shipping & handling
$40 or more – Free standard shipping
Orders
Can I change or cancel my order after placing it?
Orders can often be updated within the first few hours after placement. Contact customer service as soon as possible. 1-800-888-5696
Do you offer gift wrapping or personalized messages?
Yes, we offer gift options, including custom messages for holiday, corporate, or special-occasion gift orders.
How do I check my order status?
Log into your Liberty Orchards account or use the tracking link emailed after your order ships.
Products
What are Aplets & Cotlets?
Aplets & Cotlets are Liberty Orchards’ signature fruit-and-nut confections, similar to Turkish Delight. They’re made with apples and apricots, walnuts, and a soft chewy texture dusted with powdered sugar.
They are gluten-free, vegan, GMO-free, and kosher.
What is Turkish Delight (Lokum)?
Turkish Delight — also known as Lokum or Lukum — is a traditional Middle Eastern confection made from fruit syrup, sugar, nut, and starch, resulting in a soft chewy texture. Liberty Orchards produces authentic, fruit-flavored Turkish Delight varieties.
Each box includes:
- Orange Blossom-Almond
- Rose-Pistachio
- Apricot-Walnut
- Vanilla-Pistachio
- Nut-Free Lemon.
They are gluten-free, vegan, GMO-free, and kosher.
Are your products gluten-free?
Many Liberty Orchards candies, including Turkish Delights, Aplets&Cotlets, Fruit Delights etc, are gluten-free. Please check each product page for detailed ingredient information.
What allergens should I be aware of?
Some confections contain nuts (walnuts, almonds, etc.). Always review product labels for nuts, soy, dairy, and other allergen information.